Personal Data Protection

Privacy Policy nk44 — Your Privacy, Our Priority

At nk44, we understand that your trust is our most valuable asset. This privacy policy clearly and transparently explains how we collect, use, store, and protect your personal information as a member of the nk44 Malaysia platform.

Updated: 1 January 2026  |   Malaysia (ms-MY)
Your Data is Safe at nk44

The nk44 platform upholds the highest data security standards to ensure every Malaysian player's personal information is fully protected.

256-bit SSL Encrypted Data PDPA Compliant No Data Selling

Nk44's Six Data Protection Principles

This is at the core of nk44's approach to managing the privacy and personal data of all our Malaysian players.

Minimum Data Collection

Nk44 only collects information that is strictly necessary to deliver its services — name, phone number, email, and payment details. We do not collect data that is excessive or unrelated to the platform's operational purposes.

Data Minimisation Principle
Advanced Encryption

All data transmitted between your device and nk44's servers is protected with SSL 256-bit encryption — the same technology used by Malaysian banking institutions. Stored data is also encrypted using the AES-256 standard.

SSL 256-bit + AES-256
No Sale of Data to Third Parties

Nk44 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate nk44's services for you.

Zero Data Selling Policy
Full Control in Your Hands

As an nk44 member, you have full rights to access, correct, download, and delete your personal data. Requests can be submitted at any time through your account portal or by contacting the nk44 support team.

Full Access Rights
Time-Limited Data Retention

Nk44 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements. Account data that has been inactive for 5 years will be archived and deleted according to a set schedule.

Data Retention Policy
Immediate Breach Notification

In the event of any data security breach involving your personal information, nk44 is committed to notifying you within 72 hours of confirming the breach, in line with global best practices in data protection.

72-Hour Notification
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Personal Information We Collect

Types of data collected when you use the nk44 platform

Nk44 collects personal information through several means — directly when you register or complete a form, automatically when you use the platform, and occasionally from legitimate third-party sources. The categories of information we collect are as follows:

Data CategoryType of InformationPrimary Purpose
IdentityFull name, date of birth, identity card number (if required for verification)Identity verification & age compliance
ContactMobile number, email addressAccount communications & support
FinanceAccount holder name and e-wallet / bank account number (Touch 'n Go, GrabPay, DuitNow, FPX)Deposit & withdrawal process
TechnicalIP address, browser type, operating system, device IDSecurity & fraud detection
UsageGame history, betting records, login activityService improvement & analytics
CommunicationLive chat session records, support tickets, feedbackCustomer support improvement

For deposits and withdrawals, nk44 only retains the information needed to process the transaction — the account holder's name and the unique identifier of the e-wallet or bank. We never store your full credit card number or banking password.

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How nk44 Uses Your Information

Purposes for which nk44 processes your personal data

Nk44 processes your personal information on a valid legal basis. Every use of data has a clear purpose and is not applied beyond the stated scope. The primary purposes for data processing at nk44 are:

  • Managing your account — to register, verify your identity, manage your balance, and process deposit and withdrawal transactions via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
  • Providing gaming services — gives you access to slots, live casino, sports betting (Malaysia Super League football, EPL), lottery, and all other games on the nk44 platform.
  • Security and fraud prevention — to detect suspicious activity, prevent unauthorised access, and maintain the integrity of the nk44 platform.
  • Service communications — to send important account notifications, transaction confirmations, security updates, and support responses.
  • Legal compliance — to fulfil applicable legal obligations, including anti-money laundering (AML) requirements and know your customer (KYC) processes.
  • Platform improvements — analysing usage patterns in aggregate (not individual data) to enhance the nk44 user experience.
Please note: nk44 does not use your personal data to make automated decisions that materially affect your rights or interests without human involvement in the process.
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Information Sharing & Disclosure

Situations where nk44 may share your data with third parties

Nk44 does not sell, rent, or disclose your personal information to third parties except in the following limited situations, where disclosure is necessary, strictly controlled, and subject to rigorous data protection agreements:

  • Payment service providers — e-wallet processors (Touch 'n Go, GrabPay, Boost, ShopeePay) and banks (Maybank2u, CIMB Clicks via FPX) require minimum transaction information to process your payments.
  • Gaming service providers — game software companies that provide slots, live casino, and virtual sports may receive anonymous game identifiers without your full name or financial details.
  • Legal obligations — nk44 will disclose information to the relevant authorities when required to do so by Malaysian law or a valid court order.
  • Security safeguards — in cases involving serious fraud, money laundering, or cybersecurity threats, relevant information may be shared with law enforcement agencies.
All third parties that receive data from nk44 are contractually bound to protect that information to standards at least equivalent to this nk44 privacy policy.
4

Nk44 Data Security Measures

How nk44 protects your personal data technically and organisationally

Nk44 continuously invests in data security infrastructure to ensure every Malaysian player's personal information is protected at all times. Our security measures cover multiple layers of protection:

  • Encryption in transit: All communications between your browser and nk44's servers are secured with TLS 1.3 protocol and 256-bit SSL certificates issued by recognised certificate authorities.
  • Encryption of stored data: Sensitive data stored in nk44's databases is encrypted using the AES-256 standard. Passwords are stored as hashes using the bcrypt algorithm, which is irreversible.
  • Internal access controls: Only nk44 staff with a legitimate business need are permitted to access personal data. All access is logged and regularly audited.
  • Two-factor authentication (2FA): nk44 offers 2FA via SMS or an authenticator app for all accounts — strongly recommended for added protection.
  • Regular security scans: nk44's infrastructure undergoes regular penetration testing and independent security audits.
  • Incident response plan: nk44 has a clear incident response procedure in place to address any security breaches swiftly and effectively.
5

Your Rights as a Data Subject

Your rights regarding your personal data at nk44

As a data subject, you have certain rights regarding the personal information nk44 holds about you. nk44 is committed to facilitating the exercise of these rights. To submit any data rights request, contact the nk44 privacy team by email at support@nk44.biz by stating the type of request you are making:

We will process your request within 14 business days of receipt. For more complex cases, this period may be extended up to 30 days, and you will be notified accordingly.

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Cross-Border Data Transfer

Information on the transfer of personal data outside Malaysia

Given nk44's global operations, some of our service providers may operate outside Malaysia — such as cloud infrastructure providers or gaming systems. Where cross-border data transfers occur, nk44 ensures:

  • Data is only transferred to countries or entities that provide an adequate level of data protection.
  • Appropriate data transfer agreements are in place, including standard contractual clauses that protect your data.
  • Recipient providers are bound by data protection obligations that meet at least the same standards as required under Malaysian law.
  • Nk44 maintains records of all cross-border data transfers for accountability purposes.
 Financial data related to Malaysian e-wallets (Touch 'n Go, GrabPay, DuitNow) is processed through local or regional Asian infrastructure that complies with PCI-DSS standards.
7

Children's Data Protection

nk44's policy on minors

Nk44 is a platform exclusively for individuals aged 18 and above. nk44 does not knowingly collect or process personal information of anyone under 18. This is not merely a legal requirement — it is nk44's moral commitment to protecting children and young people.

During the registration process, applicants are required to verify their age. nk44 also applies stricter age verification for new accounts, and we may request supporting documents if there is any doubt about an applicant's age.

If you discover that a minor has registered an account on nk44 using false information, please contact us immediately at support@nk44.biz. We will investigate and close the account, and delete all related data within 48 hours.
8

Third-Party Links & Integrations

nk44's responsibilities regarding external links and integrations

The nk44 platform may contain links or integrations with third-party services required for operations — such as e-wallet providers like Touch 'n Go, GrabPay, and DuitNow, or the FPX payment verification system operated by Bank Negara Malaysia.

When you use these third-party integrations, the respective provider's privacy policy applies to any information you share directly with them. nk44 is not responsible for the privacy practices of separate third-party services.

nk44 recommends reading your e-wallet or bank provider's privacy policy to understand how they handle transaction data related to payments made to nk44.
9

Data Retention Period

How long nk44 retains your personal data

Nk44 follows a data minimisation retention principle — we only keep data for as long as necessary for the stated purpose or to fulfil legal obligations. Below are nk44's data retention guidelines:

Data TypeRetention Period
Active account dataFor as long as the account is active + 2 years after closure
Financial transaction records7 years (Malaysian legal requirement)
Security & audit logs2 years
Support communication records3 years from the date of resolution
KYC verification data5 years after account closure
Game & betting data3 years

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

10

Amendments to the nk44 Privacy Policy

How we handle updates to our privacy policy

Nk44 reserves the right to amend this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or any other relevant factors. We are committed to full transparency with every amendment.

  • The latest version of the privacy policy is always available on this page with a clearly displayed "Last Updated" date.
  • For material amendments that significantly affect how we process your data, we will send an email notification to all registered nk44 members at least 14 days before the changes take effect.
  • Your continued use of the nk44 platform after an amendment's effective date constitutes your acceptance of the updated privacy policy.

If you disagree with any amendment, you have the right to contact us to discuss your options, including the option to close your account before the amendment takes effect.

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Contact the nk44 Privacy Officer

How to contact us for privacy-related enquiries

If you have any questions, concerns, or requests regarding nk44's privacy policy or how we handle your personal data, please reach out to our privacy team through the following channels:

nk44 Privacy Email: support@nk44.biz
Live Chat: Available 24/7 through the nk44 platform (select the "Privacy & Data" category)
Response Time: Emails answered within 2 business days; live chat typically < 10 minutes

Please include your nk44 account username, the type of request, and any relevant details in your enquiry. This will help us process your request more quickly and accurately.

This nk44 Privacy Policy is written in Bahasa Melayu as the official version for the Malaysian market. This document was last updated on 1 January 2026 and takes effect immediately.

Your Data Protection Rights at nk44

As an nk44 member, you have the following rights regarding your personal data. Contact us at any time to exercise any of these rights.

Right of Access

Request a copy of all personal data nk44 holds about you in a readable format.

Right to Rectification

Request a correction to any inaccurate or incomplete data in your nk44 account.

Right to Erasure

Request the deletion of your personal data ("right to be forgotten"), subject to our legal obligations.

Right to Restrict Processing

Request that nk44 restrict the processing of your data in certain situations while a dispute is being resolved.

Right to Data Portability

Receive your personal data in a structured format that can be transferred to another provider.

Right to Object

Object to the processing of your data for marketing purposes or in other situations based on legitimate interests.

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Nk44 uses several types of cookies to keep the platform running smoothly and to deliver the best experience to you.

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Data encrypted with 256-bit SSL No sale of personal data Full control in your hands
Bahasa Melayu